Japan's No.1 Dating Site & App for Meaningful Connections

User Agreement

Effective Date：22 October 2024

Last updated: 19 February 2025

This User Agreement (hereinafter referred to as the “Agreement”) sets forth the terms and conditions in relation to the provision of all services related to ヨイトキ YOITOKI provided by Ola Party Japan (hereinafter referred to as the “Platform”) (hereinafter referred to as the “Platform Services”). Please read the terms and conditions carefully before using the Platform Services. You must use the Platform Services in accordance with the provisions of this Agreement. Once you start using the Platform Services, it shall be deemed that you have agreed and consented to the contents of this Agreement, regardless of whether or not you have completed the membership registration procedures.

Article 1 Applicability of Provisions

Where any provision of this Agreement is deemed to be in violation of any relevant or applicable laws and regulations, said provision shall be deemed unenforcable only to the extent of such violation. However, the unenforceability shall not affect the validity or enforceability of the other provisions of this Agreement.

Article 2 Content of Services

The Platform provides dating and matchmaking services for men and women who are residents of Japan and are aged eighteen (18) and above (with the exclusion of high school students). Some services and features are provided by the Platform free of charge (hereinafter referred to as “Free Service Features”). It is recommended that you utilise the Paid Service Features to find a date and for the effective communication with other Users. Please note that the Platform does not provide any guarantee in any success in finding a date.

Article 3 Definitions

For the purpose of this Agreement, the following terms and phrases shall have the meanings given below: -

“Content” shall mean and include all information entered by the User through and in the course of using the Platform Services, including without limitation Personal Information and messages.
“Personal Information” shall mean and include all information entered by the User through and in the course of using the Platform Services, including without limitation information relating to the User’s identity, the User’s photographic information, information relating to the User’s academic qualifications, information relating to the User’s occupation, information relating to the User’s physical appearance, and information relating to the User’s personality.
“User” shall mean and include any person who has completed the membership registration procedures in relation to the Platform Services and is eligible to use the Platform Services after agreeing to the provisions of this Agreement.
“Paid Service Features” shall mean and include all features available to membership classes gained through voluntary payment of the relevant membership fees (hereinafter referred to as “Paid Membership”), including without limitation Standard Membership, Gold Membership, Platinum Membership, and Diamond Membership.
“Gold Coin Rewards” shall refer to rewards that can be used for discounts and exchanges subject to the terms and conditions as specified by the Platform.

Article 4: Warranties and Amendments to Platform Services

No warranty shall be provided in relation to the accuracy and precision of the Platform Services. Furthermore, the Platform shall reserve the discretion and right to amend, suspend, or terminate or discontinue the Platform Services without notice. Notwithstanding the foregoing, where the amendment, suspension, or termination or discontinuation of the Platform Services is foreseen to have a significant impact upon membership fees or upon Users, the Platform shall provide reasonable notice through the Platform’s website or via other means and channels, as determined by the Platform.
No warranty shall be provided in relation to the compatibility of the Platform Services with all computers, smartphones, tablets, and operating systems. Furthermore, the Platform shall not assume any liability for any damages incurred an User caused by the User’s inability to utilise the Platform Services due to the User’s environment.

Article 5 Eligibility

The Platform Services are intended solely for individuals who fulfil all of the following conditions: - a. are eighteen (18) years of age or older (with the exclusion of high school students); b. are residing in Japan; c. and are legally single or without a partner (including individuals who are currently divorced). The Platform shall make a reasonable assessment of the fulfilment of the above conditions based on proof of identification, date of birth, marital status, and other self-reported information provided at the time of membership registration. No warranty shall be provided in relation to the accuracy of the foregoing of Users. Where a violation of the above conditions is discovered after the membership has been granted to a User, the Platform shall retain the discretion and right to revoke said membership. The Platform hereby discharges any liability for any damages caused to Users due to ineffective measures.
Separate terms and conditions of service may be established for Paid Service Features and certain other features, such as identity verification. For more information about each Paid Service Feature, please refer to FAQ.
Where the Platform determines that a User falls under any of the following conditions, the Platform reserves the discretion and right to require the User to take the prescribed conduct as listed below to assess the eligibility of the User, and shall suspend the membership registration procedures in the interim. The User has the right to terminate usage of the Platform Services at any time. The Platform shall not be liable for any damages resulting from the foregoing, and no refund of the membership fee shall be provided during the suspension period. a. Suspicion in relation to the User’s marital status: User to submit proof of marital status. b. Suspicion in relation to the User’s registration information: User to undergo identification verification procedure. c. Prevention of unauthorised use (random selection): User to complete identification verification procedure.
By using the Platform Services, you hereby represent and warrant that you have all necessary rights, authorisation, obligations, and capacity to enter into this Agreement and hereby agree to be bound by and comply with the terms and conditions of this Agreement.
At the current time, the Platform is not obliged to and shall not conduct criminal background checks on Users, nor does it conduct inquiries in relation to the backgrounds of Users or verify self-reported information other than those necessary to determine a User’s eligibility.
Notwithstanding the above, the Platform reserves the discretion and right to utilise publicly available records and information to conduct the aforementioned, including without limitation sex offender registry checks, on Users.
No warranty shall be provided in relation to the conduct or integrity of Users, whether at the current or in the foreseeable future.
The Platform reserves the discretion and right to reject any membership registration under the following circumstances: -

Where the Platform reasonably determines that there is a risk of violation of the terms and conditions of the Platform Services by the User;
Where all or part of the registration information provided by the User is false, inaccurate, or incomplete;
Where the Platform reasonably determines that there has been a previous violation of the terms and conditions of the Platform Services, of other services provided by Ola Party Japan, or of other services provided by Ola Party Japan’s affiliates, by the User, of if there is a risk of such a violation, or if the User’s registration has been rejected for such reasons;
Where the Platform reasonably determines that the User is under adult-guardianship or lacks capacity in any manner, way, or form, and has not obtained the consent of their guardian;
Where the Platform reasonably determines that the User has connections to anti-social forces, including without limiation organised crime groups, violent organisations, right-wing groups, and other similar groups, communities, and entities, or if they are found to be maintaining, operating, interacting, cooperating, or participating with the aforementioned; and
Any other circumstances in which the Platform reasonably deems membership registration as inappropriate.

Where there are any changes made to the User’s Personal Information, the User shall immediately notify and update their Personal Information in accordance with the prescribed method.

Article 6 Responsibilities and Obligations

The User shall use the Platform Services at their own responsibility and is fully responsible for the content they post.
In the event of disputes or claims arising from the use of others' copyrighted works, the User shall compensate the Platform for all losses and bear the responsibility for handling the dispute on their own.
The User shall bear the risk of managing and safeguarding their account and password, and must not allow third parties to use, lend, transfer, rename, or trade their account. The User is responsible for any issues arising from third parties stealing the account, altering or forging User content, or unauthorized viewing of personal information. The Platform assumes no responsibility for any disputes or claims arising from such conduct.
The User may collect information about other Users while using the Platform Services, including without limitation personal information and information contained in posted content (hereinafter referred to as "User Information"). Without the Platform's permission, the User may not use User Information for any purpose other than using the Platform Services, and may not disclose or leak it to third parties after the use of the Platform Services ends. If the relationship with another User changes, the User must immediately destroy all User Information related to said User.
The User acknowledges that if the Platform suffers damage due to conduct specified in this Article, the Platform has the right to seek compensation from the User.
In the following circumstances, the Platform may suspend or interrupt the use of all or part of the Platform Services without prior notice to the User:

When conducting regular or emergency inspections or maintenance of the computer systems related to the Platform Services;
If the computer, communication lines, etc., stop functioning due to an accident;
If the Platform Services cannot be provided due to force majeure events such as fire, power outages, natural disasters, etc.;
If there are issues such as login failures, service interruptions or suspensions, or specification changes;
If important functions like service login or payment encounter failures; and
Other situations where the Platform deems it necessary to suspend or interrupt the Platform Services.

The Platform shall not be liable for any damage caused to the User by any measures taken by the Plaform under this Article.

Article 7 Prohibitions

Users are prohibited from engaging in the following conduct, and may not post or send messages (hereinafter collectively referred to as "Transmission") that contain or may contain the following content or expressions. Additionally, if the Platform determines that a User has violated any prohibitions, the Platform may delete the Transmission, content, suspend the use of all or part of the Platform Services, or take other measures as deemed necessary.

Conduct that provide or post information onto the Platform or through Platform Services (including other services provided by affiliates of the Platform) that is misrepresenting or misaligned with facts;
Conduct that violate Japanese law or the laws of the User’s country/region when using the Platform Services;
Posting content that violates social norms, public order and morals, infringes on the rights of others, or causes trouble to others;
Defamation or harassment of other Users;
Using information obtained from other Users through this service for unfair purposes such as harassment, abuse, or harm, or contacting others in any way that violates or may violate these terms or laws and regulations, any conduct outside of the Platform, or conduct such as advertising, soliciting, or selling other products or services without the prior explicit consent of the relevant User;
Posting programs or conduct that damage or interfere with the software, hardware, or functionality used by others;
Conduct that damage or interfere with our servers or network functions;
Conduct that interfere with or may interfere with the operation of our service (including this service) or advertisements published by the Platform (including advertisements related to this service);
Conduct to collect personal information of other Users without permission;
Repeatedly registering and canceling membership within a short period of time
Using another User's account to use the Platform Services;
Violating the terms of use of affiliated services (including guidelines, policies, help, precautions, and other provisions of affiliated services);
Registering multiple accounts on this service at the same time;
Directly or indirectly providing benefits to antisocial forces through the Platform;
Conduct where individuals under eighteen (18) years old, high school students, non-single individuals, or those in relationships use this Platform;
Posting on behalf of others or in someone else's name;
Posting your name, address, phone number, email address, etc. (whether they are yours or someone else's);
Posting URLs of other websites and associated service accounts, as well as content that can be inferred from them;
Unilaterally canceling an appointment after making a reservation with another User;
Exchanging currency between Users;
Posting information about one's own physical characteristics or sexual orientation for sexual purposes;
Solicitation for the purposes of commercial dating, prostitution, or acts or conduct of similar nature or purposes, or acts or conduct intended for sexual intercourse or indecent behaviour.
Impersonating others or other organizations;
Engaging in conduct that explicitly or implicitly suggest that they have obtained approval from the Platform without prior written consent from the Platform;
Infringing or potentially infringing on the intellectual property, portrait rights, privacy rights, honor rights, or other rights or interests of the Platform, other Users, or third parties;
Modifying, changing, licensing, translating, selling, analyzing, imitating, decoding, decompiling, disassembling, or engaging in any other similar conduct or causing others to do so;
Using automated posting tools or similar to post messages, or using surveillance tools to search for posts;
Using this service for commercial advertising, promotions, solicitation, or other commercial activities (including spam, information collection, etc.) without prior written permission from the Platform;
Dissemination of the following content: -

Content considered by the Platform to be clearly offensive, such as promoting racism, paranoia, hatred, or any form of physical harm against any group or individual;
Content that uses third-party information (such as email addresses, photos, etc.), regardless of whether permission has been granted by the person;
Content that harasses or instructs others to harass third parties;
Content related to spam, chain letters, junk mail, or similar types of unsolicited content;
False content that the Platform believes to be misleading or content that encourages abusive, threatening, obscene, or defamatory behavior;
Offering or linking to pirated computer programs, providing information to circumvent product copy protection features, offering pirated music, or linking to pirated music files, etc. Content related to illegal or fraudulent reproduction of copyrighted works or promoting such works;
Content that includes non-existent pages or pages that are inaccessible without a password, or contains hidden pages or images;
Content that unfairly exploits individuals under the age of eighteen (18) or high school students in a sexual or violent manner, or content that asks individuals under the age eighteen (18) or high school students to provide personal information;
Content that provides instructions for illegal activities (such as making or purchasing illegal weapons, infringing on others' privacy, or creating computer viruses);
Content that contains statements encouraging improper drug use;
Content that requests passwords or personal information from other customers for commercial or illegal purposes; and
Content that engages in commercial activities or sales without our prior written consent, such as contests, lotteries, bartering, advertising, online marketing, or multi-level marketing.

Lending or allowing others to use your account;
Even if the account is used by another person, all posts and activities conducted using that User account will be considered as the conduct of the User, and the User shall bear full responsibility for such conduct and their consequences;
Conduct that violates or may violate these terms;
Conduct that violates public order and morals;
Conduct that directly or indirectly lead to or facilitate the behaviors listed above; and
Other conduct deemed inappropriate by the Platform.

Article 8 Limitation of Scope of Services

To protect Users from the impacts of the behaviors listed in Article 7, the Platform reserves the discretion and right to limit the number of messages Users may send to other Users within a twenty-four (24) hour period through the Platform Services. The Platform also reserves the discretion and right to limit the number of Users to an appropriate amount and have the right to reject new member registrations.

Article 9 Term and Termination

This Agreement is valid as long as the User uses the Platform Services or is a member of the Platform. There shall be no cooling-off period.
The User may terminate their membership at any time for any reason by sending an email to [email protected] and completing the procedures specified by the Platform (such as identity verification). However, please note that this Agreement shall not be terminated until and unless the exit request is made in accordance with the specified procedures or in accordance with the terms of this Agreement.
If you violate one or more provisions of this Agreement, or engage in any prohibited conduct, or if the Platform reasonably believes that you may do so, the Platform may immediately terminate your membership at any time.
If the User terminates or exits the Paid Service Features while still maintaining membership, the unused portion of the paid service fee within the subscription period purchased before termination or exit shall be refunded to the User. Upon your request, we will process the refund as follows: a. Refund Amount = Actual payment made by the User - (one-month package fee without discount multiplied by the number of months used, to be rounded up if the usage is less than one (1) month) b. One(1) month’s management fee: three-thousand (3,000.00) Japanese Yen. If the above calculation results in a negative amount, no refund shall be issued.

Article 10 Prohibition of Replicated Usage

If the User uses the Platform Services or data for purposes other than the intended purpose of the Platform Services, the Platform has the right to demand the cessation of such conduct and reserves the right to claim profits equivalent to those obtained by the User from such conduct.

Article 11 Standard Membership, Paid Membership, and Membership Fees

Some services and features of the Platform are available free of charge. To use the additional features (such as exchanging messages with other Users), you must become a paid member. For detailed information about paid services, including the latest membership plans, usage fees, and other terms and conditions, please refer to the FAQ. Please note that the subscription policy disclosed at the time of subscribing is part of these terms. Additionally, after submitting an application, the Platform shall not accept changes or cancellations. If you cancel the paid service you have applied for during use, please refer to the refund provisions in Article 9, Section 4. Please be notified that the paid service shall automatically renew unless the User voluntarily stops automatic renewal.
The pricing of services depends on various factors. The Platform frequently offers promotional discounts, which may vary based on region, subscription length, bundled content, and other factors. The Platform also regularly test new features and payment methods.

Article 12 Gold Coin Rewards

Users may earn coin rewards through purchases, meeting certain conditions within the Platform, or receiving them for free through events (hereinafter referred to as “Gold Coin Rewards”). Users may redeem rewards with Gold Coin Rewards.

You are not entitled to a refund for unused Gold Coin Rewards. Gold Coin Rewards can only be used within the account to which they were awarded and cannot be transferred to any other account.

Article 13 Deletion of Posts, Suspension of Services, and Deletion of User Accounts

The User shall assume full responsibility for the content posted on the Platform and the content transmitted to other Users through the Platform. When you post content, you represent and warrant that the content (a) is accurate, (b) does not violate this Agreement, and (c) shall not harm anyone in any way.

In order to properly operate the Platform, the Platform may delete data or content, refuse to provide all or part of the Platform Services, or delete a User account without prior notice under the following circumstances: -

If the User violates the terms of this Agreement, or if the Platform reasonably determines that there is a risk of such a violation;
If there is a delay in payment to the Platform;
If the credit card or bank account designated as the payment method for the Platform Services is suspended;
If the Platform determines that the User's creditworthiness has deteriorated, such as when the User receives a petition for bankruptcy or civil rehabilitation proceedings, or if the User themselves files such a petition;
If the account is registered or used by antisocial forces or their Users or affiliates, or if the Platform believes there is a risk of such a situation occurring;
If you do not use your account or specific services for a period of time;
Additionally, when the Platform believes it is difficult to maintain the contractual relationship with the User, such as when trust with the User is lost.

Article 14 Compensation

Should the Platform incur claim costs or is required to pay compensation due to the User’s conduct, the User shall bear the relevant costs, compensation, etc., including without limitation costs necessary to restore trust and reputation, as well as legal fees paid by the Platform.

Article 15 User Content and Data

Should it be deemed necessary to maintain or improve the Platform Services, the Platform may copy the data and content published by Users to the extent required for such maintenance or improvement.
The copyright of content published by Users, including without limitation to location information, image data, and text (hereinafter referred to as “Published Content”) shall belong to the User or the person who posted the content. The User hereby grants the Platform a perpetual, royalty-free, and non-exclusive right to use, including without limitation reproduction, projection, public transmission, display, distribution, transfer, lending, translation, adaptation, and publication rights, the Published Content both domestically and internationally, including the right to sublicense.
The User hereby agrees that the Platform may use the Published Content to create videos, and in such cases, the User shall grant the Platform permission to use the Published Content. Furthermore, how the Published Content is used is decided by the Platform. The Platform shall make such videos available to Users other than the one who posted the content in a manner that does not identify the individual.
The User shall not exercise personal rights over the Published Content against the Platform.
The Platform does not allow other Users or third parties, other than the original User, to use the Published Content and prohibits any conduct by Users that infringe upon the rights of other Users' Published Content. Furthermore, Users are prohibited from automatically collecting or analyzing Published Content through methods such as web crawlers.
The Platform does not guarantee any damages incurred by Users as a result of using content published by other Users. In addition, if a User causes damage to the Platform by using content published by another User, the Platform reserves the right to seek compensation from that User.

Article 16 Notice

Unless otherwise specified in this Agreement, Users shall only contact or notify the Platform through official contact methods. If the Platform determines it as necessary to contact or notify the User, notice shall be given via e-mail or SMS through the relevant contact details provided during membership registration. The Platform hereby discharges all liability for loss caused by the User's failure to provide accurate contact information.

Article 17 Users Dispute

The User shall assume all risks associated with using the Platform Services and shall be solely responsible for interconduct with other Users of the Platform. While the Platform reserves the right to monitor disputes between Users, the Platform hereby discharges itself from any obligations to participate in or monitor any disputes between Users.

Article 18 Privacy Policy

You must also comply with the Platform’s privacy policy (hereinafter referred to as the “Privacy Policy”) when using the Platform Services. The Personal Information provided to us, including without limitation Personal Information which are deemed to be sensitive in nature, shall be retained by the Platform. You hereby agree and consent that the Platform use this information to create a profile of your interests, preferences, and browsing patterns, and to enable your participation in the Platform Services. For more information, please refer to the Privacy Policy.

Article 19: Compliance with Local Laws and Regulations

1. You shall comply with all applicable laws, regulations, and ordinances of any applicable and relevant jurisdiction while using this service. Additionally, you shall respect local morals and customs. If your actions violate any applicable laws, regulations, or social norms, you shall bear full legal and financial responsibility independently, and the company shall not be held liable for any consequences arising therefrom.

2. If the laws or regulations of your country or region prohibit or restrict access to or use of all or part of this service or this agreement, you must immediately cease using the service.

3. You shall not engage in any activities that may associate, implicate, or involve the company in political matters, public affairs, or controversial issues due to your use of this service. Any such actions shall be considered a material breach of this agreement, and the company reserves the right to take appropriate measures, including immediate suspension or termination of your access to the service, without prior notice.

Article 20 Indemnity

The Platform hereby excludes all responsibility and liability for any damages unless caused by intentional or gross negligence of the Platform. The exclusion shall not apply where this Agreement is deemed as a consumer contract. Notwithstanding the foregoing, the Platform shall not be liable for damages beyond what is reasonable foreseeable and unless caused by intentional or gross negligence of the Platform, except in cases of serious harm. In relation to damages resulting from Paid Service Features, the Platform’s liability shall be capped at the service or membership fees paid for the Paid Service Features (for continuous Platform Services, the cap shall be equivalent to one (1) months’ service or membership fee).

The Platform warrants that the Platform Services are suitable for the User's specific purposes, contain the expected functions, commercial value, accuracy, and practicality, and that the Platform Services are compliant with applicable laws and regulations. However, no warranty shall be provided in relation to the accuracy and precision of the Platform Services.
No representation nor warranty shall be provided in relation to the accuracy or reliability of any advice, opinions, statements, or other information organisation through the Platform Services. You hereby agree that any reliance on such information shall be at your own risk and that the Platform shall not be liable for your conduct, whether online or offline. You are hereby cautioned to exercise careful discretion when using the Platform Services.

Article 21 Caution

The Platform provides dating and matchmaking services for men and women who aged eighteen (18) and above (with the exclusion of high school students). Due to the uncertain amount of Users, the Platform does not provide any warranty against any misuse of the Platform Services. It is hereby emphasised that you shall exercise careful consideration when interacting with other Users, especially those whom you exchange personal information with, and how personal information is disclosed on the Platform. Furthermore, the Platform shall, within a reasonable scope, carry out assessment as to accuracy of marital statuses of Users. No warranty shall be provided in relation to the age and marital statuses of Users. You hereby acknowledge that you are cautioned against the above and that you shall assume the risk should you wish to provide other means of communication outside of the Platform or disclose important personal information to other Users. Should you encounter a User suspected of violating this Agreement or any terms and conditions of the Platform Services, please promptly report the violation via the "Report".
You hereby agree and acknowledge that, upon registering as a member, there may be unfavorable situations where real-life friends, acquaintances, or other third parties may discover that you are using the Platform Services.

Article 22 Amendments to Service Terms

The Platform reserves the discretion and right to amend the terms and conditions of this Agreement as necessary. Should any amendments be made, the Platform shall follow an appropriate procedure based on the nature of the amendment. Furthermore, in the following cases, where the Platform notifies the User of the details of the amendment and the effective date in an appropriate manner, it shall be deemed that the User has agreed to the amendments in accordance with Article 548-4 of the Civil Code: -

Where the amendment is in the overall interest of the User;
Where the amendment does not conflict with the purpose of the Agreement and is necessary due to laws and regulations, tax matters, economic conditions, social conditions, the needs of the Platform Services, the business environment of the Platform, or other circumstances, and the content of the amendment is appropriate.

Article 23 Applicable Law

This Agreement shall be governed by and interpreted in accordance with the laws of Japan.

Article 24 Jurisdiction

In the event of dispute, parties to this Agreement hereby agree to submit to the exclusive jurisdiction of the Tokyo District Court.

Article 25 Contact Details

Should you have any doubts in relation to the provisions of this Agreement, please contact us at the following: -

OLA PARTY JAPAN株式会社

E-mail: [email protected]