FAQ
If the following FAQ don't answer your questions, please contact us at：
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About Login
1.1 What if I can't log in?
1.2 What are the device models and browsers that ヨイトキ YOITOKI support?
About Sign Up
2.1 How do I sign up?
2.2 What are the registration and usage conditions for ヨイトキ YOITOKI?
2.3 What should I do if I do not receive a verification code?
About Payment and Membership Subscription
3.1 What are the membership benefits and fees of ヨイトキ YOITOKI?
3.2 Which payment methods does ヨイトキ YOITOKI accept?
3.3 I purchased a membership, but my account has not been upgraded. How do I activate and use my membership?
3.4 What should I do if I have difficulties with payments?
3.5 How do I unsubscribe?
3.6 My membership is about to expire. How can I renew or upgrade?
3.7 How do I view billing history?
3.8 How do I see my current membership?
3.9 How should I apply for a refund?
About age verification
4.1 What steps and information are required for age verification?
4.2 When will the age verification photos be deleted?
4.3 How long does it normally take to complete age verification?
4.4 Why was the age verification information I uploaded not approved?
About personal information
5.1 How do I correct my age (date of birth)?
5.2 How do I change my nickname?
5.3 How do I change my profile information?
5.4 How do I set my profile photo?
5.5 Why are my profile photos not approved?
5.6 How long does it take to review profile information?
5.7 Can I register a new account with the same email address or phone number?
5.8 How do I change the phone number/email address/password that is tied to my account?
About account deletion
6.1 How to delete account?
6.2 What happens after account deletion?
Security measures
7.1 What types of user issues should I report on ヨイトキ YOITOKI?
7.2 What should I do when I experience problems of fraud, theft, violence, sexual assault?
7.3 What are the safety and security measures of ヨイトキ YOITOKI?
7.4 What should I do when I receive unpleasant messages?